Workforce agencies are pivotal in driving employment, fostering skills development, and uplifting the economic fabric of communities. While tangible outcomes such as job placement and earnings are crucial in evaluating program success, agencies also measure a range of non-performance indicators that provide a fuller picture of their impact. Taken together, these metrics help agencies refine their services, report to stakeholders, and ensure that programs address both immediate and long-term needs.

The landscape of procurement for pension funds continues to evolve, driven by tighter vendor RFP response timelines, increasingly complex requirements, and the need for more collaborative relationships between funds and vendors. My experience and peer conversations, along with observations from practitioners, highlight several procurement practices that could improve for both pension funds and vendors to be successful in today's environment. 

It may sound simple, but when organizations can recognize the limitations of incremental change, they have already taken a significant first step: embracing the possibility of more impactful improvement.

Thanks to the ever-quickening pace of technological innovation, organizations must have more efficiency, adaptability, and clarity than ever before. Business Process Management (BPM) is a powerful framework that can help achieve these outcomes. Through thoughtful design, analysis, and optimizations of core business processes, organizations can respond swiftly to market changes, improve service delivery, and enhance overall performance.

DEF CON is the premier annual gathering for the global cybersecurity community and was held in Las Vegas this year. It serves as a hub for knowledge sharing, innovation, and competition where experts and enthusiasts alike test their skills, explore emerging threats, and push the boundaries of what’s possible in cybersecurity.

Things are always changing – and the child nutrition industry isn’t immune. Organizations can't afford to rely on minor tweaks and gradual improvements alone to meet their goals.

Medicaid populations often face disproportionate challenges when it comes to accessing and navigating care. These challenges include inconsistent communication from plans, transportation and technology barriers, and a lack of tailored support for chronic conditions or social needs.

I keep a note on my desk. It reads, "To whom it may concern: our son was diagnosed with cancer 3 weeks ago. If we are able to receive any assistance, we would greatly appreciate it."

Unemployment Insurance (UI) programs are at a critical turning point in 2025.

When a system goes live, the question isn't just "Did we meet the technical requirements?" The more important question is: "Is this system delivering meaningful business value?"