Process Reengineering versus Process Improvement: Key Things to Know
Things are always changing – and the child nutrition industry isn’t immune. Organizations can't afford to rely on minor …
How Medicaid Plans Can Leverage Technology to Personalize Member Engagement
Medicaid populations often face disproportionate challenges when it comes to accessing and navigating care. These challe …
What is Neotrient and Why Does It Matter?
I keep a note on my desk. It reads, "To whom it may concern: our son was diagnosed with cancer 3 weeks ago. If we are ab …
The Future of Unemployment Insurance: Three Trends Driving Innovation in 2025
Unemployment Insurance (UI) programs are at a critical turning point in 2025.
Defining Production-Worthy Systems: Focus on Business Outcomes
When a system goes live, the question isn't just "Did we meet the technical requirements?" The more important question i …
Meeting Members Where They Are: How Managed Care Organizations Can Close Gaps in Care
In Medicaid populations, closing gaps in care isn’t just a compliance issue; it’s a matter of health equity, quality imp …
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What is Straight Through Processing (STP) and Why is it Important in BPM?
Question: How can organizations streamline operations, reduce errors, and improve efficiency? Answer: By utilizing Strai …
How WorkforceNXT Is Modernizing Workforce Development Systems
Workforce development is undergoing a seismic shift. The outdated systems and siloed processes that once defined the pub …
BPM vs. Workflow: Which is Right for Your Retirement Organization?
Process automation has become a key priority as pension agencies modernize their operations. However, many organizations …
Workforce Industry Trends to Watch in 2025
As 2025 continues to unfold, the workforce development landscape is evolving. The expectations of jobseekers, employers, …
