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Labor and Employment Industries

Get expertise from the largest labor and employment practice in the country.

State workforce agencies face many of the same issues:


  • Uncertain budgets
  • Inflexible technology unable to respond to agency and constituent needs or maintain best-practice standards
  • Difficulty training and retaining the necessary technology staff
  • Vast fluctuations in demand for services
  • Unforeseen events like the COVID-19 pandemic.

The continual and increasing risk of legacy systems being unable to meet the demand and functions of the UI program means unemployed workers, employers, staff, and other stakeholders are at a constant threat of service disruptions and inefficiency as services outgrow the current system’s capabilities.


Sagitec’s sustained history has given us a front-row seat to the ever-changing technology in a quickly adapting market, along with the challenges imposed on government agencies as they try to leverage technological advances to provide exceptional customer service.


We provide benefits, tax, and appeals solutions with our modular, fully integrated, flexible software Neosurance ™ for these areas:


  • Unemployment Insurance (UI)
  • Paid Family Medical Leave (PFML)
  • Disability Insurance (DI)


Learn More


Our strong national network of professionals and partnerships across the United States solidifies Sagitec’s ability to deliver on any state agency’s goals and objectives.

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Why is Sagitec the best partner for the labor and employment industry?

We, at Sagitec, understand that government agencies are continually facing uncertain budgets, competing priorities, and technical obsolescence. Our core philosophy of continuous improvement across our platform, processes, and people allows Sagitec to deliver affordable, configurable industry-based solutions that State Workforce Agencies can affordably and seamlessly upgrade and maintain long-term.


  • Best of the best
    Our focus and dedication to industry products and solutions have enabled us to recruit top Labor and Employment industry-dedicated professionals from across the country.
  • Depth of expertise
    Sagitec employs over 1,000 industry professionals. More than one-third of these resources are dedicated experts in our labor and employment practice making it the largest in the country.
  • Vast experience
    Most professionals in our Labor and Employment practice average 8 to 10 years of labor and employment modernization experience.
  • We have an unmatched team
    We bring lessons learned and best practices that will reduce risk and improve the overall quality of our services and solutions.
  • Proven track record of success
    We have successfully implemented our Neosurance Solution in the cloud to improve tax, benefits, and appeals processes for multiple State Workforce Agencies (SWAs).

We understand the importance of having an implementation and support team that is responsive, proactive, and cooperative – truly an integral part of your team. Our strong national network of professionals across the United States and partnerships solidify Sagitec’s ability to deliver on any state agency’s goals and objectives.

Take the Complexity Out of Unemployment Insurance Consortium Projects

Learn how Sagitec helped the Maryland and West Virginia Consortium (MWC) to modernize their UI tax, benefits, and appeals systems.


Neofraud™ Fraud Management Solutions for UI Tax and Benefits

A comprehensive fraud management solution that predicts fraud before it happens.


Neosurance™ UI Tax and Benefits Solution

A comprehensive unemployment insurance solution built on an
evolutionary software platform.


Client Testimonials

“Sagitec has demonstrated that it is embracing Microsoft’s cloud-first mindset to provide public sector agencies the tools they need to create and deliver transformational solutions.”

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Michael Donlin
VP, Microsoft

"A major deciding factor in selecting Sagitec was their flexible and innovative approach. They are unique among the IT solution providers. They are implementing the system the way that we feel is right for us, rather than forcing us into something that just doesn't quite fit.” 

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John Oliver

"As shocking as it may sound, North Dakota has one of the most complex retirement systems in the entire country. The business relationship we have with Sagitec allows us the flexibility to quickly adapt to our ever changing environment. We have made significant strides in upgrading our system over the last few years, giving our members, employers, and internal staff a mobile friendly and efficient product. We are extremely pleased with the services we’ve received from Sagitec over the last decade."

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Derrick Hohbein
Chief Operating/Financial Officer, NDPERS