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Managed Care

Empowering Managed Care Organizations (MCOs) to engage their members.

Medicaid plans operate on thin margins. State Medicaid agencies are tightening MCO contracts through capitation withhold for not meeting quality measures. Additionally, auto-assign algorithms are being aligned to performance, making redetermination key for avoiding revenue leakages.

Consumer behavior is also changing – they use digital channels in their daily life like messaging family and friends or ordering food. Many MCOs continue to use legacy channels like telephone and mail resulting in poor compliance.

Sagitec’s HealConnect is a digital-born solution to help MCOs with procedural efficiency in the short term while monitoring and improving social and behavioral attributes related to health in the long term.

Our solution on Interoperability, HealFHIR, is an evolutionary SaaS solution that adapts to the changing regulatory needs of the CMS Interoperability Mandate.


Why is Sagitec the best partner for Managed Care Organizations?

  • A deep understanding of Medicaid health plans and their operational needs
  • Rapidly deployable SaaS solution with minimal IT support
  • Works alongside your existing processes and extendible to improve compliance
  • Deployed on HITRUST certified Microsoft Azure, adherence to NIST 800-53

Sagitec has been Microsoft’s Solution Partner of the Year previously and has been in the GovTech top 100 for the past three years.


Learn More

Automating Contact Tracing

Sagitec HealConnect uses messaging technology to automate key aspects of contact tracing.


Operationalizing Contact Tracing

HealConnect is a citizen outreach platform used for health risk screening of Medicaid members.


Crisis Comm. for COVID-19

HealConnect is well suited for communicating with members through SMS, email, or live chat.


Client Testimonials

“Sagitec has demonstrated that it is embracing Microsoft’s cloud-first mindset to provide public sector agencies the tools they need to create and deliver transformational solutions.”

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Michael Donlin
VP, Microsoft

"A major deciding factor in selecting Sagitec was their flexible and innovative approach. They are unique among the IT solution providers. They are implementing the system the way that we feel is right for us, rather than forcing us into something that just doesn't quite fit.” 

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John Oliver

"As shocking as it may sound, North Dakota has one of the most complex retirement systems in the entire country. The business relationship we have with Sagitec allows us the flexibility to quickly adapt to our ever changing environment. We have made significant strides in upgrading our system over the last few years, giving our members, employers, and internal staff a mobile friendly and efficient product. We are extremely pleased with the services we’ve received from Sagitec over the last decade."

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Derrick Hohbein
Chief Operating/Financial Officer, NDPERS