Sagitec is helping their client, WorkForce West Virginia, rebuild their community after a one-in-a-thousand-year flood damaged homes and businesses and claimed the lives of 23 people in late June. The donation to the West Virginia Voluntary Organizations Active in Disaster (VOAD) will go towards the on-going recovery effort in some of the hardest hit areas in West Virginia. One of those areas is Kanawha County, which is where Workforce West Virginia’s central office is located.
For the past 39 years, Little Canada has hosted an annual, weekend-long community festival dubbed Canadian Days. This year marks the 40th annual celebration, which will be held from July 29th through July 31st. This year’s theme is "May the 40th be with You," a nod to the festival’s 40th year and cultural phenomenon, Star Wars.
The Sagi Stallions, a team comprised of employees from the Minnesota office, joined together to compete in the Minnesota Cricket Carnival on July 16 in Eagan, Minn. The Sagi Stallions, with the help of fellow coworkers, raised $1,750 for charity, which was the highest amount of money raised out of the 34 teams that competed in the tournament.
In 2012, Sagitec implemented a MWP for the Missouri Local Government Employees Retirement System (LAGERS) to satisfy the agency’s desire to offer their members and retirees increased access to their information.
Ever since the MWP went live in October 2012, LAGERS has experienced significant adoption rates and enormous business benefits. For instance, currently 24.6 percent of their active members and 25.4 percent of retirees have enrolled in the MWP.
The digital revolution is altering how organizations conduct customer service. Gone are the days of businesses relying solely on manual, in-person customer service delivery. The major impetus to adopt a more dynamic and technically driven method of customer service is from the customers themselves. They are demanding modern and convenient ways of accessing their information and communicating with organizations. Pension agencies are not exempt from this external pressure to modernize their customer service delivery model. Therefore, many pension organizations are integrating a member web portal (MWP) with their benefit management solution. (To learn about how one of our clients is benefiting from a MWP, stay tuned for a future blog post that delves into the tangible business benefits that this client is experiencing).
Studies show that mobile app adoption rates amongst older generations are significant and climbing. A recent study (2015) from the Pew Research Center shows that 58% of Americans aged 50 to 64 own a smartphone¹.
According to the Association on Information and Image Management, “Enterprise Content Management (ECM) is the systematic collection and organization of information that is to be used by a designated audience – business executives, customers, etc. Neither a single technology nor a methodology nor a process, it is a dynamic combination of strategies, methods, and tools used to capture, manage, store, preserve, and deliver information supporting key organizational processes through its entire lifecycle.”
More than 50 Sagitec employees located at various offices across the United States participated in a day of giving to help feed people in need within their communities. Sagitec Solutions’ leadership believes that the company should be more than just a leader in developing innovative IT solutions – it should also be a positive influence within the community. This notion is underscored in one of the company’s core values, which states “Be bigger than ourselves.” Specifically, Sagitec is a company that believes in contributing to the communities in which the company operates; to see things from different perspectives; and to do more than is expected.
MOBIAS Pension is a mobile app that provides your members access to their pension accounts via a downloadable application. MOBIAS differs from a traditional member web portal in that it offers mobile-optimized account access with the integrated native features of a mobile phone (i.e. camera, GPS, phone, email, etc.). With MOBIAS, the power of self-service is at your member’s fingertips, allowing them to access and update their information anytime, anywhere.
It’s easy to get caught up in the possibilities when it comes to designing your new pension administration system. And of course, you want to make sure that your new system makes up for the inadequacies of your old one. However, fixating too heavily on such details can lead the system design process astray.