In today’s digital and highly automated business environment, there is a growing trend to expand operational performance benchmarking. This fixation on continuous process improvement was evident in a recent study by the National Conference on Public Employee Retirement Systems (NCPERS). The study, which compiled responses from 159 state, local and provincial government pension funds, found that 23 percent of pension funds have expanded operational performance benchmarking and 8 percent are considering it.

In healthcare, the availability of new data sets (variety) and the pace at which the data changes (velocity) is driving the rapid adoption of Big Data techniques.  New data sets from social patient reviews, physician payments, sensor/ personal medical devices, and patient behavior are leading the change. 

Digital Transformation is definitely the rage du jour – and for good reason.  Traditional business models have been assaulted as innovative companies radically improve performance and customer reach.  Digital advances such as analytics, mobility, social media and smart embedded devices are changing business models, customer relationships, and entire value propositions.

“It's a terrible thing to look over your shoulder when you are trying to lead - and find no one there" - Franklin D. Roosevelt

“Oh boy! What happened? I thought we all agreed that this new system would be a good thing? Why won’t people just trust?” Does this sound like you?

View this infographic to learn more about how data and analytics can help improve health literacy

“Projects with excellent change management effectiveness were nearly six times more likely to achieve project objectives.” ~ Prosci 2015[1]

You’ve made the decision to upgrade or recreate your IT system. You’ve considered technology, parameters, oversight, vendors, money, timing, schedule and much more. But have you considered what can be your biggest asset or your most tenacious roadblock – your people?

Adoption of digital technologies has been more rapid in industries such as retail, financial services, and media than in the Healthcare and Life Sciences (HLS) industries. Mobile and social communications, analytics, cloud computing and the Internet of things are just a few of the technologies that can make a big impact in how HLS organizations go to market faster, engage with patients better or transform their healthcare programs.

We live in a world of rapid change – technological, social, economic and political. In the midst of this flux are organizations, which are trying to make sense of these changes and how they can perform better. And within these pressured organizations, the function of Human Resources (HR) is more important than ever.

Did you know that two of three Americans own a smartphone today? Smartphones are used for almost everything today – ordering food, banking needs, shopping online or booking doctor’s appointments. Most industries have realized the potential of mobility solutions and have leveraged it for better customer experience and detailed behavior analytics leading to personalized products and services.

According to the National Assessment of Adult Literacy, only 12 percent of adults in the U.S. have proficient health literacy. In terms of numbers, that is nine out of ten adults who lack the skills needed to manage their health and prevent disease. Low literacy has been linked to poor health outcomes such as higher rates of hospitalization and less frequent use of preventive services, which leads to higher healthcare costs. This is especially troubling for individuals over the age of 65 because they have low health literacy, live on a fixed budget and Medicare doesn’t pay for all the costs.