HealConnect for Crisis Communication
Member Guide for COVID-19 COVID-19 is a global pandemic. With 1 in 5 Americans covered by Medicaid, it is seen as a key …
Chat and Bots: Quick Solution to Ease the Pressure off Customer Service
Yesterday, 50 people answered 4000 of 196,000 calls received in one state workforce agency to help citizens about unempl …
Chatbots for Customer Service – How Can You Take Advantage?
Futurists have been envisioning ‘talking computers’ for ages and they are not just science fiction but reality today. Ar …
COVID-19 can Become an Unlikely Catalyst for State Labor Departments to Adopt New Technology. Here is How.
The novel Coronavirus, COVID-19 has undone the world as we know it. Our relationships and interactions with the outside …
4 Ways Sagitec is Ensuring Seamless IT Delivery of Services Amid COVID19
The Coronavirus crisis is global, and many businesses and organizations have enabled their employees to work from home. …
COVID19: What can Sagitec do to Support You?
It's during times like these that people need to band together and support our most vulnerable segments of the populatio …
Coronavirus and Sagitec’s Pandemic Continuity Operations Plan
As a global company, Sagitec is closely monitoring the Coronavirus (COVID-19), along with the rest of the World. We are …
Agile Methodology of Software Development - Pros and Cons
The goal of any software should be to provide the best value possible while maximizing profits. The software development …
Are UI and UX the Same? Our Take on this Common Question.
Steve Jobs said, “You've got to start with the customer experience and work backward toward the technology – not the oth …
NASWA 2019 Annual Conference Highlights
The National Association of State Workforce Agencies' (NASWA) 83rd Annual Conference just concluded in Boston and, as us …
