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Medicaid Eligibility & Enrollment

A SaaS platform for modernizing core Medicaid processes and streamlining outcomes.

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Medicaid Eligibility and Enrollment System

Our software solution keeps step with CMS Medicaid eligibility and enrollment procedures, ensuring better program access and outcomes.

Are you facing these challenges with your Medicaid system?

  • Slow and manual or paper-based processes
  • Compliance issues or not able to keep up with changing regulations
  • Lack of integration with other systems or programs
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If you found yourself thinking “YES” to any of these questions, you are in the right place!

 Sagitec’s Medicaid Eligibility and Enrollment solution is here to help you.

  • Configurable to meet EE 1–27 Eligibility & Enrollment standards.
  • Meets CEF 1–22 Conditions for Enhanced Funding.
  • Aligned with MITA, CMS guidance, and federal standards.

Our core platform architecture also separates the business and technology layers, making it simple to push features, rule changes, and capabilities making your system compliant with regulations.

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The system can be launched quickly due to the unique layered architecture and preconfigured eligibility and enrollment modules. The platform can also scale according to changing volumes.

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The in-built integration layer uses standard protocols and data formats, such as RESTful APIs and JSON, to ensure that services can interact seamlessly with various external systems. 

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The Business Rules engine enables policies and other operational decisions to be defined, tested, executed, and maintained separately from the application code – this provides configurable rules making the system flexible to change. 

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Reduces manual effort, improves accuracy, and accelerates determination through automation and real-time data integration.

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  • Complies with HIPAA standards for health information.
  • FedRAMP High certified data center and build out for client solutions.
  • Follow NIST 800-53 control catalog at the moderate security baseline.

The platform also includes built-in security features, role-based security, and easy integration with other security platforms as required. 

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Key Features of the System

Holistic and Integrated Portals
The system includes robust capabilities for Member Portal, Provider Portal, and Agency Portal for different user interactions.

AI Enabled and Supported
A secure framework layer that allows Medicaid agencies to integrate Large Language Models (LLMs) directly into their business processes. This design ensures we can expand functionality while maintaining the highest standards of compliance, accountability, and data protection. 

Easy Integrations
Integrations with external systems for exchange of data such as SSA for Social Security Number verification. 

Automated Workflows
Workflows, correspondence templates and batch jobs effectively accomplish the various functions of a Medicaid Enterprise System.

Scalable and Continuously Evolving
A future-ready foundation to support additional Medicaid Enterprise and Health and Human Services (HHS) modules – such as MMIS, Provider Enrollment, and Financial Management – without replacing the core platform. 

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Core Eligibility and Enrollment Modules

Core Functions

  • Member application and renewal 
  • Eligibility determination engine 
  • Document upload and verification 
  • Conditional workflows 

User Tools and Experience

  • Caseworker dashboard 
  • Member ID card generator 
  • Messaging and notifications 
  • Role-based dashboards 

Automation and Task Management

  • Automated workflows → fewer manual tasks 
  • Integrated alerts and task lists

Tracking and Reporting

  • Reporting modules 
  • Performance tracking (KPIs, case backlog) 

Our Medicaid eligibility and enrollment solution is more than a system – it’s a sustainable digital foundation for Medicaid, designed to build trust, simplify operations, and empower beneficiaries, providers, and staff.

Additional Resources

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