New Medicaid Members? Here are Communication Strategies for Boosting their Engagement
Health plans have always had trouble engaging their members – particularly when it comes time for members to renew their …
Why Health Plans Should Use Nutrition Programs to Engage Members
Health plans are always looking for new ways to engage with their members. Whether it’s to get members to complete Healt …
Retaining New Medicaid Members as States Resume Normal Eligibility and Operations
Medicaid MCOs benefited from the freeze on redeterminations during the COVID-19 pandemic. As a result of the freeze, Med …
How to Set-up Your Rewards Programs to Change Member Behavior
There's the old saying, "you can lead a horse to water, but you can't make him drink." Managed Care Organizations (MCOs) …
Why Every Health Plan Leader Should Be Concerned About App Fatigue
Ever since the first mobile app was created in 1997 by Nokia (the popular arcade game snake) and popularized by Steve Jo …
How MCOs Can Create Reward Programs that Drive Engagement
Rewards serve as the primary tool for Managed Care Organizations (MCOs) to incentivize healthy behaviors by their member …
How Payers Can Prepare for Payer to Payer Data Exchange
Getting ready for payer-to-payer data exchange as part of the CMS Interoperability mandate? If so, your priority as a pa …
Strategies for MCOs to Effectively Change Member Behavior
How can you get members to do what you need them to do? This is the number one challenge facing many Medicaid Health Org …
API Management Orchestration for FHIR Infrastructure
API Management is a critical component of the payer’s FHIR infrastructure. It helps in fulfilling the security requireme …
Three Approaches for Medicaid Plans to Handle Customer SMS Messages
For Medicaid plans, there has been a shift in the way members communicate. With a clear preference for texting over call …
