Sagitec Demonstrates its Commitment to Local Communities this Holiday Season
It's the holiday season, and Sagitec is proud to give back to our local communities. We know this season isn't easy for …
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Chat and Bots: Quick Solution to Ease the Pressure off Customer Service
Yesterday, 50 people answered 4000 of 196,000 calls received in one state workforce agency to help citizens about unempl …
COVID19: What can Sagitec do to Support You?
It's during times like these that people need to band together and support our most vulnerable segments of the populatio …
What’s Hot in Pension IT? Pension Trends after PRISM 2019
PRISM, an IT conference targeted at public pension administrators, is always a fantastic venue to learn about what’s tre …
Pension Conferences - 5 Topics of Conversations at the NPEA Conference
The National Pension Education Association (NPEA) annual conference is always a great forum to discuss how retirement ed …
Application Performance Monitoring and Tracing – Critical Success Factors in the Current Computing World
Application performance management, including monitoring and logging, are critical success factors for almost any IT sho …
4 ways knowledge management can lead to great customer service
Looking introspectively at knowledge and learning management results in putting blinders on and doesn’t allow organizati …
Making a Business Case for Knowledge and Learning Management
It’s estimated that American businesses lose $31.5 billion each year simply because information is not shared effectivel …
Seven challenges blocking effective knowledge and learning management
At its very essence, knowledge and learning management is simple. It is about giving internal and external stakeholders …
