5 Ways Chatbots are Powering Government Services
- Sukanya Samy
- Tue, Nov 28, 2017
- Labor and Employment
Futurists have been envisioning ‘talking computers’ for ages and they are not just science fiction but the reality today. Artificial intelligence is already transforming our daily lives. It is no surprise that the government sector is adopting this rapid technological advancement rather quickly. Governments have already begun to adopt chatbots; computer programs that one can talk to by text or voice. This is helping government agencies improve their speed and quality of service and citizens’ in-turn are getting a better customer experience.
Chatbots and what you need to know
- Sukanya Samy
- Mon, Oct 23, 2017
- Labor and Employment
The global chatbot market is expected to reach $1.23 billion by 2025, a compounded annual growth rate (CAGR) of 24.3%, according to a recent report by Grand View Research. What must you know about chatbots, at a minimum? View our infographic here.
Sagitec proudly sponsors 80th Annual NASWA Conference
- Christina Kalinowski
- Mon, Sep 19, 2016
- Labor and Employment
The 80th Annual NASWA Conference is coming up, and Sagitec is getting excited to attend. This year, the conference will be held in Oklahoma City, Oklahoma at the Renaissance Convention Center Hotel from September 27th through the 29th. Sagitec proudly supports the 2016 NASWA conference as a gold sponsor.
Change Management Case Study: State Retirement System Finds Success by Focusing on Employees
- Beth Hart
- Wed, Feb 05, 2014
- Labor and Employment
“The [State Retirement System’s] Senior Management team worried about the general morale in the office. Physical and budgetary constraints had forced an early decision not to increase staff for the project. The Executive Director feared he would not be able to keep up with daily operations, and a growing sense of frustration threatened the retention of capable staff members. The two programmers who had created SRS’ legacy system were only able to participate on a part-time basis. The project goal the SRS had worked so hard to achieve seemed at risk. It was clear something had to be done.” -Sagitec Case Study on Change Management in IT Projects