Interview with Dawn Miller, Risk and Compliance Manager at Sagitec

We welcome Dawn Miller to lead Sagitec’s risk and compliance charter. Dawn graduated from Temple University and has obtained numerous risk and compliance professional certifications. She has over 25 years of experience in risk management, compliance, safety, data privacy, and emergency preparedness. Her experience includes workplace safety matters, emergency preparedness, and disaster relief, including playing a role in response to the September 11^th attacks. She has held leadership roles in federal and global healthcare programs as a Director of Risk Management and Compliance and Data Privacy Officer. She has been responsible for managing HIPAA, GDPR, and data privacy requirements.

The after-effects of national events are no stranger to the workplace. Turnstiles and X-raying briefcases became normal at many offices and buildings post 9/11 due to the perceived need for additional security. Shoe screening began after Richard Reid's unsuccessful attempt to ignite his explosives-laden sneakers aboard an American Airlines flight from Paris to Miami in December 2001. Consequently, TSA estimates that they have examined 10 billion pairs of shoes since. These are only a few of the many examples that indicate this trend.

Steve Jobs said, “You've got to start with the customer experience and work backward toward the technology – not the other way around.”

Most organizations today have a sound Disaster Recovery (DR) and business continuity plan and they should, given the changing nature of business and technology. DR allows organizations to resume critical functions following a disaster. It involves having a separate physical site for restoring operations.

At its most basic level, Business Process Management (BPM) improves system functionality by managing and tracking work. At a deeper level, BPM is an operations management discipline, using a combination of methods, which can include discovering, modeling, analyzing, measuring, improving, optimizing, and automating business processes.

However, what organizations will want to know is this: How does effective BPM save time and cost?

Many people still confuse workflows with processes and it is easy to understand why. The earliest Business Process Management (BPM) solutions were based on workflow – or how individual processes coordinated.

1. What is MVVM?

MVVM – short for Model-View-ViewModel – is an architecture pattern that takes advantage of user device capabilities and browser memory to improve application performance.

Application performance management, including monitoring and logging, are critical success factors for almost any IT shop. The problem is that many of the tools available on the market to provide you with insights into the root cause of an issue are expensive and need a good data feed from the native application to work well.

In today’s digital world, your website and online presence must comply with accessibility regulations. The Department of Justice (DOJ) published the Americans with Disabilities Act (ADA) standards for accessible design in September 2010. These standards state that all electronic and information technology must be accessible to people with disabilities.

Part 3: Using web analytics data to identify insights and develop business strategy

When it comes to a web analytics strategy, organizations go through a natural progression. The first step in the process is to develop a method for capturing the data. As the first blog post in this series states, many organizations are finding Google Analytics (GA) to be a helpful and cost-effective web analytics service. Once the data is captured, the next step is to develop a data reporting strategy. The second blog post delves into how one can use GA’s basic reporting functionality to apprise business leaders. The next stage is to use the captured data and reports to identify insights and develop business strategy.