This article was first published in the Association of Canadian Pension Management 2021 Issue 1 Newsletter.

2020 is being called the 'remote work year’ due to the COVID-19 pandemic. But recent surveys from PwC and Gartner show that many companies across multiple industries will move more of their employees to a remote environment over time.

This article was first published in the April release of Benefits and Pension Monitor.

Over the past few years, there has been a significant and noticeable shift in the pension and benefits industry when it comes to systems administering their plans. The demands of organizations have moved from looking for an administration system, or administrator, to a modernization approach. Not only has the shift moved in terms of terminology, but there has been a significant increase in demands to modernize. We, at Sagitec alone, have received more than double the demand for modernization projects in 2020 versus the same period in 2019. What has prompted this shift in wording, increase in demand, and what are the benefits of modernization?