A sophisticated mobile application framework designed
to help your members access their pension data anytime, anywhere
Member interactions will never be the same. Sagitec presents MOBIAS – a mobile application framework designed to help your members access data from a mobile device. MOBIAS offers you a rich set of business and technical capabilities that make it easier than ever to build, deliver, support, and maintain a mobile self-service solution.
The digital revolution is transforming how your members want to engage with your agency. Like other financial services, your members expect to interact with you when it’s convenient for them. Sagitec’s MOBIAS Pension app changes the way your membership interacts with you. It puts the power of self-service at their fingertips and lets them access and update their
Your retirees and their survivors need to update personal information, change tax withholdings and access tax statements. They need to update direct deposit information, view benefit summary information, and print income verifications. And, they need to understand death benefits for estate planning. Increasingly, your retirees are going to expect that they can perform these tasks on their mobile device. After all, 58 percent of Americans aged 50 to 64 own a smartphone.
Pension agencies that provide their members with the ability to access services from a mobile device not only increase member satisfaction but also bolster their own brand and reputation. Transform your agency by moving it into the digital age with MOBIAS Pension.
One reason why MOBIAS Pension is so powerful is because it exploits the native mobile phone features (e.g., camera, GPS, click-to-call buttons, messaging, email, etc.) to improve customer engagement. For instance, if a member needs to send you a supplemental document, such as a birth certificate, the member can simply take a picture of the document and send it directly to your agency. If a member enrolls in a seminar using MOBIAS Pension, directions to the seminar location can be quickly obtained by opening Google Maps from the app. And, you can communicate with your members quickly and efficiently by sending messages directly to their MOBIAS Pension account.
MOBIAS Pension allows your members and retirees to perform tasks traditionally handled by your staff. Empowering your members to serve themselves lowers your operating costs and allows your staff to work on other high priority initiatives. Furthermore, paperless processing that occurs through the app saves money on paper, printing, and labor expenses
Complete and accurate data is the cornerstone in an automated system. MOBIAS Pension improves data accuracy by shifting data entry to members who update their information more frequently. This prevents issues from occurring in downstream processing and saves your agency a tremendous amount of time and resources
MOBIAS Pension streamlines business processes by promoting automation and straight through processing. Members and retirees can perform high frequency business processes, such as changing their address or beneficiary, without staff intervention.
Because it is incredibly easy to build and deliver MOBIAS Pension, agencies that would like to empower their members with information and services on their smartphones or tablets can begin reaping the benefits quickly. Depending on the complexity of your underlying pension solution, the core capabilities of MOBIAS can be implemented in just 12 weeks.
MOBIAS Pension can integrate with your existing authentication system or any of the following third party authentication software: Entrust, Form Based authentication, Windows NT (Active Directory), and One Time Password.
MOBIAS Pension protects member data by never storing data on the device or servers.
MOBIAS Admin allows you to view all activity occurring on the app, including data updates and user credentials. In addition, you are equipped with the ability to block lost devices.
Sagitec has an extremely tailored approach to implementation. Based on your needs, we can implement MOBIAS Pension in phases or all at once. If you opt for a phased go-live approach, we can structure the phases by functionality or by user group (e.g., active members, retirees).
MOBIAS Pension is extremely flexible and can plug into any legacy or package-based pension administration system. This includes custom-developed software.
MOBIAS Pension can seamlessly integrate with other applications, such as document imaging or address verification (e.g. Melissa Data) software. By integrating MOBIAS Pension with your trusted third party software vendors, you can rest assured knowing that business processes performed in the app adhere to your operational protocols.
Sagitec strongly believes that the customer’s voice is intrinsic to a successful product. Therefore, during the early phases of development, we facilitate numerous meetings that provide you the opportunity to see the design and provide crucial feedback that will be incorporated into your app. While MOBIAS Pension utilizes a standard design that is tailored to each client’s brand, clients can extend the personalization by designing their own unique screens.
“Sagitec has demonstrated that it is embracing Microsoft’s cloud-first mindset to provide public sector agencies the tools they need to create and deliver transformational solutions.”
"A major deciding factor in selecting Sagitec was their flexible and innovative approach. They are unique among the IT solution providers. They are implementing the system the way that we feel is right for us, rather than forcing us into something that just doesn't quite fit.”
"Our business relationship with Sagitec continues to grow through the successful implementation of the Mobile App. The result, PERSLink Member Self Service (MSS) Mobile App, fortifies our relationship with our clients, establishing NDPERS as a pioneer in connecting with our community while on the go."