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Case Study: District of Columbia Department of Employment Services

Read this case study to know how the District of Columbia Department of Employment Services (DOES) began an initiative to update their systems to solve operational problems stemming from outdated technology.


Employer Registration Self-Service

Self-service adoption rates for new employers at 100%.


Reduced Paper-Based Filings

95% of employers filed wages online.


The level of commitment and collaboration Sagitec demonstrated with ADP surpassed expectations. Sagitec’s willingness to partner with ADP and our industry has demonstrated itself with system design elements that we have requested in the past but have been unable to obtain from other system design implementations.

Wendy Seyfert
ADP Vice President

DOES was incredibly impressed with Sagitec’s collaborative and professional way of conducting business.

Thomas Luparello
Former DOES Director 

We were very fortunate to have the team onsite working together with us…That was a critical part of our success as partners. They worked in our culture on a daily basis and became a part of us…These were the types of things Sagitec was willing to do for us.

Neil Adcox
Executive Project Sponsor – SUITS Project, South Carolina Department of Employment and Workforce

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