--- title: Sagitec DC PFL Case Study description: Paid Family Leave Tax System Implementation for the District of Columbia Department of Employment Services Case Study --- [![Sagitec-logo-gray-orange-RGB-1](https://www.sagitec.com/hs-fs/hubfs/Sagitec-logo-gray-orange-RGB-1.png?width=150&name=Sagitec-logo-gray-orange-RGB-1.png "Sagitec-logo-gray-orange-RGB-1")](https://www.sagitec.com/?hsLang=en-au) ### Case Study # Paid Family Leave Tax System Implementation #### Taking advantage of an already implemented Employer Self Service Portal system with interfaces identical to the new Paid Family Leave system requirements. × ## Get Your Free Case Study! ## Why Sagitec Solutions Sagitec’s Neosurance™ was chosen as the preferred solutions for many reasons. It is a single portal for both Unemployment Insurance (UI) tax and PFL tax business transactions. The employers and TPAs are already familiar with the Neosurance™ Employer Self Service Portal (ESSP) that made the adoption of the new PFL solution straightforward with a minimal learning curve. #### Since implementation, DOES has been able to achieve the following: - Over 7,000 employer account address updates processed - Over 30,000 wage filings processed - Over 4000 ACH payments processed - Over a 1000 employer paper checks processed - Over $68 Million in PFL taxes collected ![DCPFL-Case-Study](https://www.sagitec.com/hs-fs/hubfs/images/Resources/DCPFL-Case-Study.png?width=443&name=DCPFL-Case-Study.png "DCPFL-Case-Study") ## You Might Also Be Interested In #### Unemployment Insurance Modernization Understand how the South Carolina Department of Employment and Workforce implemented the first cloud-based UI tax system in the nation. [READ MORE](https://www.sagitec.com/resource-case-study-south-carolina?hsLang=en-au) #### Take the Complexity out of Unemployment Insurance Consortium Projects Understand how Sagitec Solutions helped the Maryland and West Virginia Consortium (MWC) to modernize their UI tax, benefits, and appeals systems. [READ MORE](https://www.sagitec.com/resource-case-study-consortium?hsLang=en-au) #### Development Tools: Sagitec Accelerators Learn how these development tools give you the power to develop without programming. [READ MORE](https://www.sagitec.com/resource-development-tools-s3?hsLang=en-au) ## Client Testimonials - - - - - *“Sagitec has demonstrated that it is embracing Microsoft’s cloud-first mindset to provide public sector agencies the tools they need to create and deliver transformational solutions.” * ![microsoft logo round](https://www.sagitec.com/hs-fs/hubfs/microsoft%20logo%20round.png?width=150&height=150&name=microsoft%20logo%20round.png) #### Michael Donlan VP, Microsoft - - - - - *"Strategically, we believe that our investment should include smart and efficient technology to implement our program. Our investment paid off and we are a national best practice in both technology and program administration."* ![DOES](https://www.sagitec.com/hs-fs/hubfs/images/DOES.jpg?width=150&height=150&name=DOES.jpg) #### Unique Morris-Hughes Director, Washington DC DOES - - - - - *"We are excited about the new tax system and the early results we are seeing. This system gives employers more access to their accounts and is easy to navigate. It was a pleasure partnering with Sagitec in the implementation of this system that gives South Carolina businesses a state-of-the-art self-service portal in which to file their wage reports and contributions. The system will ensure South Carolina and its businesses stay in compliance with federal regulations.” * ![SCDEW](https://www.sagitec.com/hs-fs/hubfs/images/SCDEW.jpg?width=150&height=150&name=SCDEW.jpg) #### Jamie Suber Executive Project Sponsor, SCDEW - - - - - *"Our business relationship with Sagitec continues to grow through the successful implementation of the Mobile App. The result, PERSLink Member Self Service (MSS) Mobile App, fortifies our relationship with our clients, establishing NDPERS as a pioneer in connecting with our community while on the go."* ![ndpers logo round](https://www.sagitec.com/hs-fs/hubfs/ndpers%20logo%20round.png?width=150&height=150&name=ndpers%20logo%20round.png) #### Sharmain Dschaak Business Analyst, NDPERS - - - - - *"The level of commitment and collaboration Sagitec demonstrated with ADP surpassed expectations…Sagitec’s willingness to partner with ADP and our industry has demonstrated itself with system design elements that we have requested in the past but have been unable to obtain from other system design implementations."* ![ADP](https://www.sagitec.com/hs-fs/hubfs/images/ADP.jpg?width=150&height=150&name=ADP.jpg) #### Wendy Seyfert Vice President, ADP [![Sagitec-logo-gray-orange-RGB-1](https://www.sagitec.com/hs-fs/hubfs/Sagitec-logo-gray-orange-RGB-1.png?width=150&name=Sagitec-logo-gray-orange-RGB-1.png "Sagitec-logo-gray-orange-RGB-1")](https://www.sagitec.com/resource-case-study-dc-pfml#) Sagitec is a global technology solutions company delivering dynamic IT solutions to leading public and private organizations. ##### Quick Links [Sagitec Solutions](https://www.sagitec.com/?hsLang=en-au) [Other Resources](https://www.sagitec.com/sagitec-resources?hsLang=en-au) [Contact Us](https://www.sagitec.com/contact?hsLang=en-au) ##### Contact Us - ![location](https://cdn2.hubspot.net/hubfs/3813597/LP/saas-product/25x25x1.png) - 422 County Road D East Saint Paul, MN 55117 - ![email](https://cdn2.hubspot.net/hubfs/3813597/LP/saas-product/25x25x3.png) - [info@sagitec.com](mailto:info@sagitec.com) - - - ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/942860624/?value=0&guid=ON&script=0) ```json { "@context" : "http://schema.org", "@type" : "Organization", "logo" : "http://cdn2.hubspot.net/hub/108364/file-501869141-png/images/logo.png?t=1464111900770", "name" : "Sagitec Solutions", "sameAs" : [ "https://plus.google.com/+Sagitec_com", "https://twitter.com/Sagitec_com", "https://www.facebook.com/sagitec", "https://www.linkedin.com/company/sagitec-solutions-llc" ], "url" : "http://www.sagitec.com/" } ```