“Sagitec has demonstrated that it is embracing Microsoft’s cloud-first mindset to provide public sector agencies the tools they need to create and deliver transformational solutions.”

Michael Donlan
VP, Microsoft

"Strategically, we believe that our investment should include smart and efficient technology to implement our program. Our investment paid off and we are a national best practice in both technology and program administration.” 

Unique Morris-Hughes
Director, Washington DC Department of Employment Service

"In preparation for our UI modernization efforts, we reached out to several different vendors and are extremely happy to have chosen Sagitec as our vendor. Sagitec’s project team has proven to be talented, seasoned and professional, and we have been very fortunate to have the Sagitec team on site here in South Carolina."

Jamie Suber
Executive Project Sponsor, SCDEW

"We are excited about the new tax system and the early results we are seeing. This system gives employers more access to their accounts and is easy to navigate. It was a pleasure partnering with Sagitec in the implementation of this system that gives South Carolina businesses a state-of-the-art self-service portal in which to file their wage reports and contributions. The system will ensure South Carolina and its businesses stay in compliance with federal regulations.” 

Jamie Suber
Executive Project Sponsor, SCDEW

"The level of commitment and collaboration Sagitec demonstrated with ADP surpassed expectations…Sagitec’s willingness to partner with ADP and our industry has demonstrated itself with system design elements that we have requested in the past but have been unable to obtain from other system design implementations."

Wendy Seyfert
Vice President, ADP

"Sagitec continues to support DOES by enhancing the portal based on suggestions from DOES’ staff and employers and agents. The enhancements are a great service offering. The enhancements are working out very well for both internal and external stakeholders because they continually improve our processes and make them run even more efficiently. All of the information that is captured through the ESSP is transferred to our legacy systems, which has greatly improved the health of our agency’s data."

Ryan Moore Lee
UI Tax Director, Washington DC, Department of Employment Services

"SCDEW had three IT goals for SUITS (UI Tax) modernization project: a scalable solution that greatly reduced or eliminated the need for complex programming, a scalable approach to hosting and infrastructure that allowed us to focus on outcomes and service quality rather than the care, deeding, and maintenance of on-premise equipment and software, and a solution that would continue to evolve with technology best practices, avoiding costly upgrades and re-engineering every few years. The last thing you want to do after a modernization project is to have to do it all over again. Sagitec has met or exceeded all of these goals."

Ian C. O'Briant
Director of Information Technology, SCDEW

"Application and infrastructure changes are made in collaboration with Sagitec's team, follow our policies and procedures for change control, and don't require software developers to support. The SCDEW program staff define outcomes, and the Sagitec team delivers solutions. Our SUITS system is hosted in Azure, which allows it to flex with demand while consistently meeting SLA's, and Sagitec's support and maintenance methodology ensures the platform and architecture components remain current without lengthy disruptions to system availability during business hours, or compromising on data security and patch management."

Ian C. O'Briant
Director of Information Technology, SCDEW

"We've completed a lot of modernization projects at SCDEW. The SUITS project stood out as an engagement where the vendor reduced the amount of stress associated with implementation and operations, and delivered a system that we can rely on rather than just live with."

Ian C. O'Briant
Director of Information Technology, SCDEW