Re-certification checklist: Analytics to identify at-risk members, perform address validation, reminders for renewing, assist with re-certification checklist, and referral to community partners for application completion.

Reward configuration and delivery: Ability to configure activities/tasks for rewards and deliver gift cards or points electronically.

Manage live and virtual events for health education: Scheduling, inviting, reminding, and tracking attendance of members at health education events is automated.  Virtual events can also be created and managed for health education.  Electronic visit verification of attendees.

Access to community resources:  Location-based access to food banks, farmers markets, and community partners.  Provide information (hours open, services provided) and direction to resources from member’s home.

Chat for live and async communication:  Chat enables answering of “small questions” rather than calling customer service.  Chat bot for frequently asked questions and triage to customer advocate for questions not answerable by the bot.

Visit scheduling and reminders:  Assist in scheduling appointments, deliver reminders, and perform electronic visit verification for rewards.

Mobile app/SMS for notifications: Deliver reminders through in-app notifications and SMS.

Care plan management and personalization:  Automated provisioning of care plans and personalization of care plan based on member attributes or behavior.

Health compliance tracking: Tracking of medication adherence, sleep, diet, and activity through a mobile app.

Content and tools for managing health conditions:  Disease-specific content and tools for managing health conditions like pregnancy weight estimator.

Assessment library:  Library of assessments for behavioral and chronic conditions.

Device integration to track at- home vitals: Integration with a digital scale, glucometer and blood pressure cuff.  Rules can be configured on tracked vitals to deliver appropriate interventions.

FHIR and HITRUST ready: Integration to EMR for appointment scheduling and other interactions through FHIR. Hosted on Microsoft Azure that is HITRUST certified.