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Case Study: Need for User Inputs in Software Development

Read this case study on the University of California Retirement System to know how early exposure sessions generate valuable user input for a new Pension Administration System.

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Improvement in Adoption Rates

Ensuring users’ needs are incorporated into design, adoption rates go up.

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New Design Suggestions

User-centered development philosophy leads to better design of new software systems.

WHAT OUR CLIENTS Are Saying

During the course of our work with Sagitec, we've learned how important it is to have proactive communication and a sense of a shared purpose. We've been very fortunate that this is a value we share with Sagitec – excellent communication, a team atmosphere, and an over-arching desire on both sides to develop and excellent product. This has allowed us to overcome challenges and leverage them as opportunities.


Kris Humbert
Division Operations Manager – Alaska Division of Retirement and Benefits

Our business relationship with Sagitec continues to grow through the successful implementation of the NDPERS Mobile App. Sagitec assessed our needs while keeping in mind today’s consumer expectations of innovative technology. The result, PERSLink Member Self Service (MSS) Mobile App, fortifies our relationship with our clients, establishing NDPERS as a pioneer in connecting with our community while on the go.


Sharmain Dschaak
Business Analyst – North Dakota Public Employees Retirement System (NDPERS)

I am sure it is all too often that you hear only complaints from employers and industries, so I wanted to take the time to call out [Mr. Minkkinen] and Sagitec’s cooperation in this implementation. It has helped to make them a vendor of choice for future state implementations.


Patrick Holmes
Associate Director – Department of Employment Services (DOES)

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