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Case Study: Need for User Inputs in Software Development

Read this case study on the University of California Retirement System to know how early exposure sessions generate valuable user input for a new Pension Administration System.


Improvement in Adoption Rates

Ensuring users’ needs are incorporated into design, adoption rates go up.


New Design Suggestions

User-centered development philosophy leads to better design of new software systems.


A major deciding factor in selecting Sagitec was their flexible and innovative approach. They are unique among the IT solution providers. They are implementing the system the way that we feel is right for us, rather than forcing us into something that just doesn't quite fit.

John Oliver
CIO – Kansas Public Employees Retirement System

Our business relationship with Sagitec continues to grow through the successful implementation of the NDPERS Mobile App. Sagitec assessed our needs while keeping in mind today’s consumer expectations of innovative technology. The result, PERSLink Member Self Service (MSS) Mobile App, fortifies our relationship with our clients, establishing NDPERS as a pioneer in connecting with our community while on the go.

Sharmain Dschaak
Business Analyst – North Dakota Public Employees Retirement System (NDPERS)

I am sure it is all too often that you hear only complaints from employers and industries, so I wanted to take the time to call out [Mr. Minkkinen] and Sagitec’s cooperation in this implementation. It has helped to make them a vendor of choice for future state implementations.

Patrick Holmes
Associate Director – Department of Employment Services (DOES)

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