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Sagitec Blog

Blog series: Analytics for improving your system's performance

Part 3: Using web analytics data to identify insights and develop business strategy

When it comes to a web analytics strategy, organizations go through a natural progression. The first step in the process is to develop a method for capturing the data. As the first blog post in this series states, many organizations are finding Google Analytics (GA) to be a helpful and cost-effective web analytics service. Once the data is captured, the next step is to develop a data reporting strategy. The second blog post delves into how one can use GA’s basic reporting functionality to apprise business leaders. The next stage is to use the captured data and reports to identify insights and develop business strategy.

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State and Local Modernization Projects using COTS/MOTS Solutions

Let’s stop beating our heads against a brick wall: 4 fundamental disconnects with outmoded contract terms and conditions

In the last decade, state and local agencies changed the way they implement large software modernization projects; however, the same is not true for the contracts that govern these projects. For this article, we discuss four categories of terms and conditions that are outdated and don’t reflect the evolution of software products or the product implementation approaches required for today’s modernization projects.  Consequently, vendors, procurement professionals, lawyers, and client leadership spend significant time, money and emotional capital trying to solve the proverbial “fit a square peg in a round hole” conundrum during negotiations.

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Blog series: Analytics for improving your system's performance

Part 2: Understanding your audience through website analytics

Organizations are increasingly using the web to interact with their customers. Besides websites, web portals are becoming a ubiquitous component of organizations’ customer service strategy. These technologies allow customers to serve themselves and satisfy their need for instantaneous information. However, as self-service is replacing traditional customer service methods, organizations may be lacking critical information about their most precious asset.

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PRISM 2017 conference enlightens Sagitec’s staff members

The Public Retirement Information Systems Management (PRISM) conference is known for spurring thought-provoking discussions about how technology can improve public pension systems and this year was no exception. The educational sessions are the primary catalyst for these highly important discussions and this year’s conference in Nashville, Tennessee was chock-full of them. In an effort to move the conversation beyond the conference walls, I, Jordan Bartlett (JB) interviewed two Sagitec employees who attended PRISM to see what they learned.

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Blog series: Analytics for improving your system's performance

 Part 1: Integrating Google Analytics with your websites and portals

In today's business world, metrics are paramount for they pave the way toward business process optimization. As a previous blog post stated, one way to obtain metrics is through a Business Process Management engine. To augment that data, organizations can also utilize Google Analytics (GA). By integrating GA with an organization's website and web portal, stakeholders are able to obtain useful data that can help them make impactful business decisions.

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Metrics, the key to operational performance benchmarking

In today’s digital and highly automated business environment, there is a growing trend to expand operational performance benchmarking. This fixation on continuous process improvement was evident in a recent study by the National Conference on Public Employee Retirement Systems (NCPERS). The study, which compiled responses from 159 state, local and provincial government pension funds, found that 23 percent of pension funds have expanded operational performance benchmarking and 8 percent are considering it.

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Digital Transformation:  Future of Pensions

Digital Transformation is definitely the rage du jour – and for good reason.  Traditional business models have been assaulted as innovative companies radically improve performance and customer reach.  Digital advances such as analytics, mobility, social media and smart embedded devices are changing business models, customer relationships, and entire value propositions.

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Give the power of mobility to your pension members. Go digital!

Did you know that two of three Americans own a smartphone today? Smartphones are used for almost everything today – ordering food, banking needs, shopping online or booking doctor’s appointments. Most industries have realized the potential of mobility solutions and have leveraged it for better customer experience and detailed behavior analytics leading to personalized products and services.

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Sagitec provides pension administration solutions for clients of all sizes

Replacement of a pension administration system is a big decision for an organization to make. Determining which solution is best, and the feasibility of implementing said solution, pose even bigger challenges.

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Sagitec proudly sponsors Canadian Days as it celebrates its 40th year

For the past 39 years, Little Canada has hosted an annual, weekend-long community festival dubbed Canadian Days. This year marks the 40th annual celebration, which will be held from July 29th through July 31st. This year’s theme is "May the 40th be with You," a nod to the festival’s 40th year and cultural phenomenon, Star Wars.

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