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Sagitec Blog

Blog series: Analytics for improving your system's performance

Part 2: Understanding your audience through website analytics

Organizations are increasingly using the web to interact with their customers. Besides websites, web portals are becoming a ubiquitous component of organizations’ customer service strategy. These technologies allow customers to serve themselves and satisfy their need for instantaneous information. However, as self-service is replacing traditional customer service methods, organizations may be lacking critical information about their most precious asset.

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PRISM 2017 conference enlightens Sagitec’s staff members

The Public Retirement Information Systems Management (PRISM) conference is known for spurring thought-provoking discussions about how technology can improve public pension systems and this year was no exception. The educational sessions are the primary catalyst for these highly important discussions and this year’s conference in Nashville, Tennessee was chock-full of them. In an effort to move the conversation beyond the conference walls, I, Jordan Bartlett (JB) interviewed two Sagitec employees who attended PRISM to see what they learned.

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Blog series: Analytics for improving your system's performance

 Part 1: Integrating Google Analytics with your websites and portals

In today's business world, metrics are paramount for they pave the way toward business process optimization. As a previous blog post stated, one way to obtain metrics is through a Business Process Management engine. To augment that data, organizations can also utilize Google Analytics (GA). By integrating GA with an organization's website and web portal, stakeholders are able to obtain useful data that can help them make impactful business decisions.

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Metrics, the key to operational performance benchmarking

In today’s digital and highly automated business environment, there is a growing trend to expand operational performance benchmarking. This fixation on continuous process improvement was evident in a recent study by the National Conference on Public Employee Retirement Systems (NCPERS). The study, which compiled responses from 159 state, local and provincial government pension funds, found that 23 percent of pension funds have expanded operational performance benchmarking and 8 percent are considering it.

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Late binding or traditional data warehousing – what is your need?

In healthcare, the availability of new data sets (variety) and the pace at which the data changes (velocity) is driving the rapid adoption of Big Data techniques.  New data sets from social patient reviews, physician payments, sensor/ personal medical devices, and patient behavior are leading the change. 

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Digital Transformation:  Future of Pensions

Digital Transformation is definitely the rage du jour – and for good reason.  Traditional business models have been assaulted as innovative companies radically improve performance and customer reach.  Digital advances such as analytics, mobility, social media and smart embedded devices are changing business models, customer relationships, and entire value propositions.

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It's never too late for change management

“It's a terrible thing to look over your shoulder when you are trying to lead - and find no one there" - Franklin D. Roosevelt

“Oh boy! What happened? I thought we all agreed that this new system would be a good thing? Why won’t people just trust?” Does this sound like you?

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Infographic - improving health literacy with data

View this infographic to learn more about how data and analytics can help improve health literacy

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Never too early for change management

“Projects with excellent change management effectiveness were nearly six times more likely to achieve project objectives.” ~ Prosci 2015[1]

You’ve made the decision to upgrade or recreate your IT system. You’ve considered technology, parameters, oversight, vendors, money, timing, schedule and much more. But have you considered what can be your biggest asset or your most tenacious roadblock – your people?

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How can Healthcare and Life Sciences companies navigate a world of digital disruption?

Adoption of digital technologies has been more rapid in industries such as retail, financial services, and media than in the Healthcare and Life Sciences (HLS) industries. Mobile and social communications, analytics, cloud computing and the Internet of things are just a few of the technologies that can make a big impact in how HLS organizations go to market faster, engage with patients better or transform their healthcare programs.

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