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Sagitec Blog

Seven challenges blocking effective knowledge and learning management

At its very essence, knowledge and learning management is simple. It is about giving internal and external stakeholders the information and resources that they need to be successful in their relationship with the organization that they work for or buy from. But, knowledge and learning management is much more complex than it actually sounds.

Practitioners have the mentality that if they develop content that stakeholders need, success will come organically. It’s the whole “if you build it, they will come” mantra. But, the fact is that a lot of organizations have developed great knowledge and learning opportunities that actually fill a real-world need (i.e., developed a good solution to a confirmed problem) without much impact. And, here are 7 deadly reasons why.

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Blog series: Analytics for improving your system's performance

Part 3: Using web analytics data to identify insights and develop business strategy

When it comes to a web analytics strategy, organizations go through a natural progression. The first step in the process is to develop a method for capturing the data. As the first blog post in this series states, many organizations are finding Google Analytics (GA) to be a helpful and cost-effective web analytics service. Once the data is captured, the next step is to develop a data reporting strategy. The second blog post delves into how one can use GA’s basic reporting functionality to apprise business leaders. The next stage is to use the captured data and reports to identify insights and develop business strategy.

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State and Local Modernization Projects using COTS/MOTS Solutions

Let’s stop beating our heads against a brick wall: 4 fundamental disconnects with outmoded contract terms and conditions

In the last decade, state and local agencies changed the way they implement large software modernization projects; however, the same is not true for the contracts that govern these projects. For this article, we discuss four categories of terms and conditions that are outdated and don’t reflect the evolution of software products or the product implementation approaches required for today’s modernization projects.  Consequently, vendors, procurement professionals, lawyers, and client leadership spend significant time, money and emotional capital trying to solve the proverbial “fit a square peg in a round hole” conundrum during negotiations.

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Is the pension industry ready to leapfrog?

Technology has changed the face of the world. Especially with the advances made during the last decade. However, if you look at new homes in the U.S., you will realize some outdated technology is still deeply entrenched.  Take, for example, telephone jacks; these still come as a default option provided by homebuilders. But how many of us use these telephone jacks? Technologies like VOIP and smartphones have taken over with aggressive pricing, marketing strategies, ease of use, and business value that cannot be overlooked.

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Sagitec employees are making a difference in their communities

Last week, Sagitec employees from five different office locations throughout the U.S. all had one thing on their mind: give back to their local communities.  From Denver to Baltimore and points in between, Sagitec employees rolled up their sleeves and fed people in need.

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Blog series: Analytics for improving your system's performance

Part 2: Understanding your audience through website analytics

Organizations are increasingly using the web to interact with their customers. Besides websites, web portals are becoming a ubiquitous component of organizations’ customer service strategy. These technologies allow customers to serve themselves and satisfy their need for instantaneous information. However, as self-service is replacing traditional customer service methods, organizations may be lacking critical information about their most precious asset.

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PRISM 2017 conference enlightens Sagitec’s staff members

The Public Retirement Information Systems Management (PRISM) conference is known for spurring thought-provoking discussions about how technology can improve public pension systems and this year was no exception. The educational sessions are the primary catalyst for these highly important discussions and this year’s conference in Nashville, Tennessee was chock-full of them. In an effort to move the conversation beyond the conference walls, I, Jordan Bartlett (JB) interviewed two Sagitec employees who attended PRISM to see what they learned.

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Blog series: Analytics for improving your system's performance

 Part 1: Integrating Google Analytics with your websites and portals

In today's business world, metrics are paramount for they pave the way toward business process optimization. As a previous blog post stated, one way to obtain metrics is through a Business Process Management engine. To augment that data, organizations can also utilize Google Analytics (GA). By integrating GA with an organization's website and web portal, stakeholders are able to obtain useful data that can help them make impactful business decisions.

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Metrics, the key to operational performance benchmarking

In today’s digital and highly automated business environment, there is a growing trend to expand operational performance benchmarking. This fixation on continuous process improvement was evident in a recent study by the National Conference on Public Employee Retirement Systems (NCPERS). The study, which compiled responses from 159 state, local and provincial government pension funds, found that 23 percent of pension funds have expanded operational performance benchmarking and 8 percent are considering it.

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Late binding or traditional data warehousing – what is your need?

In healthcare, the availability of new data sets (variety) and the pace at which the data changes (velocity) is driving the rapid adoption of Big Data techniques.  New data sets from social patient reviews, physician payments, sensor/ personal medical devices, and patient behavior are leading the change. 

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